The Matthews Police Department, through its continuing effort to have open communication with the community, is proud to announce the implementation of a new program that will greatly enhance that initiative.  The program is called Citizen Observer, an e-mail and text messaging alert notification system that allows anyone who subscribes to receive detailed information from the police department. The program is an internet based method of getting in touch with members of the community by using the latest technology available.  Alerts can be targeted to specific groups and geographic areas of town, allowing the citizen to choose what type of messages they are interested in receiving. The alert categories that the Matthews Police Department will be using are:

·         Citizen Alerts – These alerts are used to notify the community of issues that may affect public safety throughout the Town of Matthews.

·         Watch Group Alerts – Targeted towards specific geographic areas of town, they allow residents to be better informed about what is happening in, and around, their neighborhood.

·         Traffic Alerts – This notifies motorists that travel through Matthews about unusual traffic delays, road or lane closures and construction projects.

·         Business Alerts – Information that is geared toward specific types of businesses so that the users only receive what is pertinent to them.

·         Case Alerts – Used to send out and gather information about open case investigations, this has proven to be an invaluable tool in solving crimes.   

The police department strongly encourages its citizens to sign up for this valuable service. There is no cost to register, and individuals can sign up for as many different alert categories as they wish. Recognizing that a better informed public creates a safer community, this tool can be used to accomplish many goals. Each alert sent has a “submit a tip” function that allows the receiver to respond to the police if they have information that can be of assistance. All correspondences are confidential and the tip sender is kept anonymous. By participating in this program, citizens and businesses can play a vital role in crime prevention and utilize a system that has proven to be very useful in maintaining a safe community.

You can register for Citizen Observer by clicking the Citizen Observer icon to the right:

Citizen Observer Watch Groups By Area:

Matthews North

Area North of Rice Road to Margaret Wallace, including neighborhoods that connect from Sam Newell Road to Idlewild Road. Examples are: Matthews Commons, Williams Crossing, Williams Station, Windsor Chase, Dunwood, Wynchase, Lakeview Circle, Suburban Woods, Habersham, Fairfax Woods, Parkview, and surrounding communities.

Matthews East

Area located East of US 74 to Idlewild Road, South of Rice Road to NC 51 (Matthews Township Parkway and Matthews-Mint Hill Road). Neighborhoods include: Annecy, Southwoods, Windsor Landing, Forest Ridge, Polo Club, Bellasera, and surrounding communities.

Matthews Central

Area located west from US 74 to Fullwood Lane, South of NC 51 (Matthews-Township Parkway) to I-485. Neighborhoods include Downtown, Matthews Reserve, Colonial Village, Paces Commons, Crestdale, Matthews Estates, Country Place, Greylock, The Vinings, and other surrounding communities.

Matthews West

Areas west of Monroe Road that connect with NC 51 (Matthews Township/Pineville Matthews) and Sardis Road. Examples are: Sardis Forest, Legacy Apartments, Stratfordshire, Benton Woods, Coachman's Ridge, Plantation Estates, Sardis Plantation, Elizabeth Place, Elizabeth Lane, Glendevon, Somersby, The Forest, Reverdy Woods, Providence Manor, and surrounding communities.

Matthews Southeast

Area south of Matthews Mint-Hill Road between US 74 and Idelwild Road. Neighborhoods include: Windrow, The Heathers, Saddlebrook, Springwater, Chambers Ridge, Alexander Ridge, Oakcroft, Castle Cliff, and other surrounding communities.

Matthews Southwest

Area includes neighborhoods that connect with South Trade Street after Fullwood Lane, and all of Pleasant Plains, Weddington Road, and McKee Road. Examples are: Hampton Green, Courtney II, Chesney Glenn, Brighton, Winterbrooke, Thornblade, Ashley Creek, Brightmoor, Matthews Plantation, Poplar Forest, Eastwood Forest, Villiage at St. Andrews, and surrounding communities.

For more information about the Matthews Police Department’s Citizen Observer program, contact Community Resource Officer Stason Tyrrell at E-mail .